Being a IT Support engineer, having the right tool is critical to resolve problem fast.  In doing so, making IT Support easier and more efficient.

There are times when some annoying files that will not let themselves be deleted, no matter what you do.

Reasons why files cannot be deleted

  • files is held by process
  • corrupted files
  • infected files

My solution is Unlocker (Beware, do not install toolbar, deselect install options)