- Proactively managing your system and ensuring smooth business operation while you focus on developing your core business function
- Reduce your operation cost – proactively seeking new technologies to lower operational costs and increasing workforce productivity
- Reduce your business risk by using well-proven IT products and services
- Provide you market competitive edge by having easy access to the latest technologies
- Resolve your HR recruitment issues
- High costs of hiring IT Support Engineer
- Difficult to get competence IT Support Engineer
- Difficult to conduct a interview that involves IT technical competence
- Ensuring proper handling/taking over of incoming/outgoing engineers
- Plan and Deliver you the IT Infrastructure that is both Flexible and Scaleable to grow your business
- Reduce operational downtime by developing BCP (Business Continuity Plan) and DRP (Disastery Recovery Planning)
Type of IT Outsource Plan
- Full-Managed – 100% managed by us
- Co-managed – managed by in-house engineer and us
- to cover duties/work while on vacation leave, sick leave, dayoffs or sudden departure of in-house engineer
- to manage handing/taking of work for incoming/outgoing in-house engineer
- to provide a external audit of the IT infrastructure